Apple Inc. Reviews and Complaints

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Apple Inc. Reviews

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  • Apple Hardware/Software

    From one of the first Apple ][ s to our latest MacBook Pro, Apple products have performed nearly flawlessly for our family to the point that if Apple offers a product (hardware or software) in a product space we need a good reason not to purchase it rather than a competitor's. On the rare occasions we have had any difficulties, online and phone support have been able to help. Only once did we have to take a Mac mini to the local Apple Store for a failed hard drive replacement, which as it turned out was replaced while we dined (we had been told to expect 1-2 day turnaround)! No need... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    CaptainEddie's Picture   CaptainEddie    0 Comments   Comments
  • Apple Best Customer Service EVER!

    I have used Apple products for almost 29 years. I would pick their Customer Service the best of all companies. I have been consistently treated with respect, a rarity these days especially dealing with customer support over the phone. Overseas customer support can be hit or miss assuming one can understand the language. Apple has not put their tech support overseas as yet. If so, I can't tell and would not care if I get the same great support. Although, I would prefer the jobs stay in the USA. I have had numerous occasions where Apple outshines other companies in customer support. One... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    CKWalker's Picture   CKWalker    0 Comments   Comments
  • IPhone customer service miserable

    Like millions of others that were drawn by the Apple Iphone, I bought mine in Aug '07 and in addition to the phone purchased a 3 yr (extended) warranty plan. A few days ago my phone stopped working altogether and when I took it to the Apple store, I was told that the phone was water damaged as indicated by the indicator. Therefore my warranties would not hold and I would have to buy a new phone. I found that to be a ridiculous technical judgement (and service) because having owned the phone I know that the worst case contact with water could be a slight drizzle that escaped from the... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    vishnurajan's Picture   vishnurajan    3 Comments   Comments
  • Apple going downhill?

    I ordered some new Apple products last holiday season for a few friends and family. After plugging in to the new iPhone I was impressed and even bowled over by the great quality but now, only four months after the gift-giving season I find myself making excuses to my twin niece and nephew who were each gifted an iPod. One of which has stopped working entirely. Being kids of course they didn't keep the paperwork or register the darn things so all I can do is replace it. I also find my Macbook Pro is getting a bit chopping in the keyboard (which I've already had replaced once before... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Ipod touch

    Desde hace varios meses, soy un poseedor del Ipod Touch, un reproductor de audio multimedia basada en una pantalla multitactil, la cual uso mayormente como internet tablet. Digamos que la experiencia de usuario es sencillamente genial, sencillo, práctico e intuitivo. Lo malo es que es un producto cerrado, aunque si lo jaikbreakeas, podrás instalarte multitud de aplicaciones según tus necesidades, desde clientes de microblogging hasta gestores de cuentas de gastos. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    cyberfrancis's Picture   cyberfrancis    0 Comments   Comments
  • iMac/iPod brilliance

    In short, these two products have added a new dimension to a previously smooth operation. I made the jump to the Mac world this past weekend after the PC crapped out. Having no previous extension of vast technical knowledge, mere common sense drove me to plug the iPod into the PC to drag and drop the files from the hard drive. Lo and behold, it was that simple! Performing the inverse operation with the new iMac was even simpler. Between the two I've got over 400GB of storage, which, for me, is a crap load of music files and SmartBoard lesson plans. Well worth the $2000 investment. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    BigFella's Picture   BigFella    0 Comments   Comments

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